The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. UMK Press will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within 7 working day after the confirmation.
Please return your purchase to the following address:
THE OFFICE OF LIBRARY AND KNOWLEDGE MANAGEMENT
UNIVERSITI MALAYSIA KELANTAN
Please contact us at firstname.lastname@example.org or 09-7717191/ 0139235806 if you have any questions or doubts.